How much is Shipping?
Shipping is FREE for all orders above $75; $9.95 for any order under $75.
$14.95 Shipping may be applied in some instances (e.g. Style Packs).
When do you ship my item(s) after I order?
Please allow 3-4 business days for your order to be picked, packed, and shipped.
What Shipping methods does You Got Shoes use?
Orders are shipped via USPS.
We also offer expedited shipping options to help meet your needs.
Does You Got Shoes ship internationally?
At this time, we do not ship internationally.
Is a signature required for my package?
No. Your package will not require a signature.
What is the status of my order?
Once your order has been placed, an initial confirmation will be sent to your email. You will then receive a separate shipping confirmation email that will include tracking information. You can also LOGIN to your account to check order status.
What if I need to cancel or change my order?
No worries! You may cancel or change any order that has not been processed to be shipped. However, if you’ve already received a shipping confirmation email, your order cannot be cancelled or changed. If you have questions, please contact us email@example.com.
I already placed an order, but now I have a promo code! Can I still apply it?
Unfortunately, no, we’re not able to apply a promo code to an already purchased order. However, you may save the code for your next purchase.
Wait, what are promo codes?
Promo codes are unique codes that can be used at checkout to receive a discount on your order. Sign up to receive You Got Shoes email to be the first to know about new arrivals, events, special offers, and more. Sometimes they’re email-exclusive! Be our SOLEmate!